Return & Refund Policy

At kudurru.shop, your satisfaction is our priority. If you're not completely happy with your purchase, we’re here to help.

🕒 Return Window

We accept returns within 14 days of the delivery date.

To be eligible for a return:

• Items must be unused, unworn, unwashed, and in their original condition with tags attached.

• You must provide proof of purchase (order number or confirmation email).

📦 How to Request a Return

1. Email us at support@kudurru.shop with your order number and the reason for return.

2. Our team will review your request and provide return instructions.

3. Once your return is received and inspected, we will notify you about your refund status.

💰 Refunds

• Approved refunds will be processed to your original payment method within 5–10 business days.

• Shipping fees (if applicable) are non-refundable.

❌ Non-Returnable Items

• Final sale items or clearance products

• Items returned without contacting us first

• Items not in original condition

📮 Return Shipping Costs

• Customers are responsible for return shipping fees unless the item arrived damaged or incorrect.

• If you received a defective or wrong item, please include a photo in your email for faster assistance.

📝 Need Help?

If you have any questions, feel free to contact us at support@kudurru.shop — we’re always happy to assist you.